Refund

If you are not satisfied with your purchase, please contact us and return your purchase within three days in its original box. You have 24 hours to cancel your order. If you must cancel, please put your order number and the word CANCELLATION in the subject line of an email and send to it to houngchc@yahoo.com.

You will be responsible for any shipping costs to send the product back to our warehouse. Once items are returned and are in salable condition with original packaging and tags, you will receive a refund. plant in the ground, or open the root ball. totally unacceptable.

We are not responsible for items lost during return shipping. We recommend that you send your return with a tracking number to ensure that it reaches us.

A 15% restocking fee may be charged for returns and cancelled special orders.